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Privacy Policy

Last updated: 01/18/23

Collabra Music (“Collabra”) is owned and operated by Collabra LLC. Collabra holds the privacy and security of our site visitors, Subscribers, Instructors and Students as one of it its highest priorities. This Privacy Policy explains the services accessed, and what information is gathered and what happens with that information.

Collabra is a cloud-based learning management system and an interactive video/audio learning platform. Collabra provides a suite of learning management tools. Subscribers can access Collabra through a free trial account. Instructors, Students and Subscribers can access Collabra through the Subscriber’s account/license.

This Privacy Policy describes Collabra’s privacy practices in relation to information that we collect through the website operated by us, and through the software applications made available by us for use on or through computers and/or mobile devices that link to this Privacy Policy.

What Information is Collected?


IP Addresses, Operating System, Browser Type, and Referring URLs are tracked with our Website logs. This information is collected for security purposes and is no way used to detect the user’s identification.

Free Trial Visitors: For teachers/instructors signing up for a free trial account, they are required to provide an email address, first and last name, city, state, and organization (school/site name). This information will be used to:

  1. Send emails for set up instructions, and/or to reply to any questions you may have, or…
  2. Send you information about new products and/or promotions. We do not sell or share our email listings to outside companies for any reason.


Subscribers (usually a school/district/teacher/instructor/studio) are required to provide their email address, first name, last name, city, state, and organization (school/site name). This information is necessary so that we may:

  1. Set up an account for you which will allow you to access the Teacher Dashboard,
  2. Send emails to reply to any questions you may have,
  3. Send you information about new products and/or promotions, or…
  4. In some cases, we may need to send you information about scheduled application server maintenance or other support matters.

Collabra collects images, audio, and video recordings submitted by teachers for the purposes of creating lessons, composition tracks, and audio / video comments. These images, audio, and video recordings are only shared with the teacher’s students, and other teachers they have elected to share their recordings with, and are not accessible by anyone else.

We do not sell or share any of this information to outside companies for any reason. The following Personal Information that may be optionally entered by Subscribers includes: phone number, address.


Students gain access to secure application servers using a password protected ID provided to them by their Subscriber (Teacher/Instructor), and Subscriber may optionally enter Student names in their Teacher Dashboard (on the servers). The other way Student accounts are created is when Students create their own accounts. When Students create their own accounts, Students use a randomly-generated Course Code provided by their Subscriber and are required to provide their email address, first name, and last name. If Students are associated with a “Student Pay” license type, they are required to provide credit/debit card information and will be billed in the intervals that their Subscriber’s license calls for (Student Pay licenses are normally part of post-secondary education or private studios, and are not typically associated with K-12 education).

Collabra collects images, audio, and video recordings submitted by students for the purposes of practice, assessment attempts, composition submissions, and audio / video comments. These images, audio, and video recordings are only shared with the student’s teacher and are not accessible by anyone else. Collabra collects information about the Student’s session such as cumulative practice time, assessment scores, numbers of videos/audios recorded, and other performance data. This information is collected and organized to help the Subscriber make observations to improve the learning process. These procedures and technologies are to improve the Student learning process and are in compliance with the Family Educational Rights and Privacy Act (FERPA).

Additional Information:

Subscriber and Student data is the only information gathered. Once a subscription expires, this data is archived, only for a limited period of time, on Collabra’s secure severs in the event the Subscriber re-subscribes in the future, and wants access to the stored data. If the Subscriber or school/site desires this information to be permanently deleted, the Subscriber can email and type “delete stored data” in the subject area, and include your Teacher ID that was issued by Collabra. If a Subscriber, parent or eligible Student desires to challenge the accuracy of the Student or Subscriber data being gathered, the school or Subscriber can email and formally inquire.

Under age 13:

Collabra requires schools, districts, and/or Subscribers (teachers/instructors) (on behalf of the parents or legal guardians of Students under the age of 13) to provide consent for the online collection of personal information of the Student under the age of 13 through Collabra.

Collabra collects limited personal information from minor Students only where that Student’s school, district, and/or Subscriber has contracted with Collabra to collect personal information for the use and benefit of the learning environment. This information is not shared outside of the school or with any third parties except those needed for the provision of the service as outlined in this policy. Subscriber may share User Generated Content and/or Works with other Subscribers within the same school district/system only if the school district/system allows for any such activity, and if permission is granted by the Content/Work’s Creator (or Guardian) to share their Content/Works, and so long as Subscriber first approves each Work to be shared, and so long as this activity meets all FERPA guidelines and regulations. Collabra does not require any sharing of data beyond the scope of the normal Subscriber/Student relationship. Students of any age cannot share their profiles publicly outside of their classroom or school.

Subscribers can give Students grades, and provide comments to Students. Students can submit assignments, add comments and take online assessments. Subscribers or Students can record audio or video and upload or attach these recordings to the Collabra Platform. The files are placed directly on the Teacher Dashboard. None of this information is shared with any third parties without proper consent.

Subscribers accessing Collabra on behalf of a School or District or using a free account must ensure that they provide parents with access to this privacy policy.

Other Information:

For the purpose of improving and enhancing its service, Collabra collects and analyzes data on how the system is used in the aggregate (how groups of people use Collabra). As true of most Web Sites, Collabra gathers certain information automatically and stores it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Collabra also uses tracking technologies from third party service providers to gather information regarding the date and time of visits and the information interacted with. Collabra may link this automatically-collected data to personally identifiable information. Collabra does not share this information with third parties.

Information on individual usage of the system, including but not limited to individual IP addresses, may be analyzed on a case-specific basis to resolve a technical difficulty or to assist in resolving or investigating any misuse of the service; also, such individual usage information may be furnished to the Subscriber if the Subscriber requests such information to assist in the investigation of fraudulent, abusive, or criminal activity or any other use of Collabra that violates your Subscriber’s rules or policies.

Tracking Technologies

Cookies, Beacons, and other Similar Technologies: Technologies such as cookies, beacons, tags and scripts are used by Collabra and our tracking utility partners who provide online customer support and video management. These technologies are used to make it easier for you to navigate our site, to store your passwords so you don’t have to enter it more than once, analyzing trends, administering the site, tracking users’ movements throughout the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Local Storage Objects

We use Local Storage Objects (LSOs) such as HTML5 Local Storage/IndexDB, etc. to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising for Collabra on other sites based upon your Web browsing activity use LSOs such as HTML5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

Review and Deletion of Your Child’s Information

Parents have the right to refuse the use of the site for their child. Parents can access their child’s information and request to have it deleted by contacting their Subscriber.

If you are the parent and guardian of a Student using Collabra, and cease to agree with Collabra’s terms of use and/or privacy policy at some point in the future, you may opt-out by contacting (a) your Subscriber, or (b) Collabra at

We will retain your Student’s information for as long as the account is active, or as needed to provide services. We will retain and use the information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Internet Privacy & Security

Collabra and your Subscriber work together to protect the online privacy of all of users, including Students, teachers, and administrators. This privacy policy and Collabra’s information collection and security practices have been authorized by your Subscriber, and Collabra strives to manage your Subscriber’s internet services in a secure manner. For example, Collabra uses industry-standard technology called SSL (Secure Socket Layer). SSL encrypts information transmitted across the internet to and from Collabra. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure and “hacker-proof,” and Collabra cannot ensure or warrant the security of any information managed by the site, whether transmitted to Collabra by you, or your Subscriber. Collabra shall not be liable if a security breach occurs, if the site malfunctions, or if information is misused or mismanaged in any way to your detriment or the detriment of a third party, whether by Collabra, your Subscriber, or any other authorized or unauthorized third party.

Changes to this Privacy Policy

Collabra reserves the right to change or update this Privacy Policy at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and/or other places we deem appropriate. Any changes or updates will be effective immediately upon posting to the site.

3rd Party Information Dissemination:

Collabra does not share or sell customer, visitor, Subscriber, or Student information to 3rd parties.

If you click on a link to a third-party site, you will leave and be redirected to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third-party website that is linked to the site, you should read that site’s privacy statement before providing any personally identifiable information.

Collabra LLC
14600 Woodbluff Trace
Louisville, KY 40245
Phone: 800.834.3190


Collabra is a practice management platform that helps you manage students and motivate practice. It is designed for school band directors, orchestra leaders, choir directors, private instructors, and the performing arts.

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